Corporate Sustainability
Staff Benefits and Development

NWDS believes that talent development plays a vital role in the success of corporate sustainable development. Therefore, apart from offering a competitive remuneration and welfare package, the Company carries through the conviction of “Nurture Talents with Respect, Care and Trust” and provides a comprehensive training system and talent development program to help our employees advance their career. To foster relationship with our fellow staff, NWDS also holds staff-caring activities frequently to enhance corporate coherence.

2010
Field Trip to Korea for “Happy Cashier Ambassadors”

On 9 March 2010, 33 NWDS cashiers being excellent at their jobs were rewarded a four-day trip to Seoul. Ambassadors experienced the genuine VIP services and meticulous customer services and learned the concepts of quality services during the visit. The event successfully improved the quality of customer services provided by our staff.

Internship Training Program

In accordance with the program of New World Group, NWDS Shanghai Management Office and its flagship stores in Shanghai jointly organized “New World Group Trainee NWDS (Shanghai) Internship Program” in March 2010. The one-week intensive training course effectively equipped three management trainees with knowledge and working experience. Through communications, seminars and market research, the program broadened the horizons of them; granting them a deeper understanding of the department store industry, internal management, operations and work flow of an enterprise, therefore greatly enhanced their competitiveness.

Field Trip to Tokyo, Japan for Middle and Senior Management Team

On 19 March 2010, management officers from middle to senior positions of NWDS participated in a four-day field trip to department stores in Tokyo. Aiming at studying Japan department stores in a systematic and comprehensive aspect, the field trip reinforced the Company’s customer-oriented operation mode and specialized marketing research. With tight schedule, the management visited 0101 and 109 department stores which symbolize youth, trend and change; as well as Isetan and Mitsukoshi representing elegance, classics and unique services, fostering exchange of insights into operational opportunities and challenges of department stores in the two countries.

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